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Frequently Asked Questions

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  • How do I know if an aromatherapy massage is right for me?
    An aromatherapy massage is a slow and gently treatment to help you relax, reduce stress and anxiety, relieve headaches and muscle tension, and promote better sleep. If you are looking for a gentle, natural way to unwind and relax, an aromatherapy massage may be the prefect choice for you.
  • Is aromatherapy safe for everyone?
    Yes, aromatherapy is generally considered a safe treatment for everyone, when it is administered by a qualified aromatherapist. However, it is important to. be aware that some essential oils may not be recomennded for certain medical conditions. It is advised that you speak with a qualified aromatherapist prior to starting any treatment to ensure the best possible outcome. If you have any questions or concerns, please do not hesitate to send us a message via our contact form.
  • What can I expect from an aromatherapy consultation?
    During your aromatherapy consultation, our qualified therapist Ms. Juliana Rego (MFHT) will work with you to assess your health and wellness needs based on the responses you provided in your Intake Form. The consultation will include a discussion of your medical and health history, lifestyle habits and any areas that may need to be discussed in detail. Juliana will then explain the benefits of certain essential oils to aid with your health requirements, and provide you with personalised advice on the aromatherapy treatments and products best suited to your individual needs. Following which, Juliana will create a personalised treatment plan to help you with your health and wellness goals. This could include a course of aromatherapy massage treatments over a specific period, aromatherapy products that you could use at home or a combination of both.
  • Are there any possible side effects of an aromatherapy massage?
    An aromatherapy massage is generally considered to be a safe treatment, but it is possible to experience some side effects (also known as contra-actions), such as redness, muscle soreness, bruising or skin irritations, and in very rare cases, allergic reactions. If you have any concerns, allergies or medical conditions, please discuss them with your aromatherapist prior to your treatment.
  • What kind of essential oil blends does HOLISTICA offer?
    At HOLISTICA, we specialise in handcrafting bespoke essential oil blends that are tailored to your individual health and wellness needs. Our qualified aromatherapist, Ms. Juliana Rego (MFHT) will work with you to create your bespoke product blend that is specifically designed to address your unique wellness requirements and create a sense of well-being of body, mind and spirit. HOLISTICA offers a variety of blends that include relaxaing blends, balancing blends, calming blends, grounding blends, energising blends, pain relief blends and more.
  • What type of aromatherapy does HOLISTICA offer?
    At HOLISTICA, we offer a range of aromatherapy treatments to help promote relaxation, reduce stress, alleviate muscle tension and improve overall well-being. Our aromatherapy treatments include aromatherapy massages, as well as consultations for bespoke essential oil blends that can be used for inhalation therapy and topical applications.
  • How can aromatherapy help my overall well-being?
    Aromatherapy is a holistic treatment that uses natural plant essences to promote health and well-being body, mind and spirit. Aromatherapy has been used for centuries as a form of natural healing. Aromatherapy can help reduce feelings of stress and anxiety, improve quality of sleep, promote relaxation, as well as aid in the relief of physical symptoms such as headaches, nausea and muscle tension. Aromatherapy can also help to boost mood and energy levels, and provide a sense of overall well-being.
  • Can essential oils interact with medications?
    Yes, there are certain essential oils that can interact with medications / prescription drugs, so it is vital that you consult your medical practitioner, as well as a qualified professional aromatherapist before you start using essential oils alongside prescription drugs.
  • What are the benefits of using essential oils?
    Essential oils and essential oil blends used in aromatherapy treatments can help to reduce stress, improve mood, improve mental focus and promote better quality sleep. Essential oils can also be used to create therapeutic, synergestic blends that can be used to treat skin conditions, soothe aching joints and muscles, as well as create a peaceful and calming enviroment when diffused.
  • What is your cancellation policy?
    At HOLISTICA, we have a strict 48-hour cancellation / reschedule policy. All cancellations / reschedules must be made at least 48 hours prior to the scheduled appointment. Any cancellations made during the 48 hour window will be responsible for paying the full price of the session. For further information on our cancellation / reschedule policy, check out our 'Terms & Conditions' page via this link:
  • What is the difference between aromatherapy and massage therapy?
    Aromatherapy is the holistic practice of using essential oils, also known as plant essences, to enhance emotional and physical well-being by promoting relaxation, reducing stress, and improving overall well-being. Massage therapy is a form of physical therapy that uses massage techniques to manipulate and stretch the muscles and soft tissues to help boost circulation, alleviate muscle tension, improve flexibility and range of movement, reduce stress and improve overall health. Aromatherapy, when used in conjunction with massage therapy, can enhance the therapeutic effects of the massage, making it an effective combination to promote overall health or mind and body.
  • Are massage therapy treatments covered by health insurance?
    Depending on your health insurance plan, some massage therapy treatments may be covered. Please contact your health insurance provider for more information.
  • What makes HOLISTICA different from other providers?
    At HOLISTICA, we take a holistic approach when assessing your health and wellness needs by taking into account all aspects of your state of health, your lifestyle and environmental factors and not just focusing on your physical symptoms. At HOLISTICA, we strive to provide a personalised experience by tailoring your massage therapy and/or aromatherapy treatment to meet your individual needs at the time. This is why you will find that no two sessions will be entirely the same. We use only the highest quality essential oils and blend them to create unique, therapeutic blends that are tailored to your specific health and wellness needs at the time.
  • What are wellness gift cards?
    Wellness gift cards are a great way to give the gift of relaxation, health and well-being to a loved one! At HOLISTICA, our wellness e-gift cards can be used to purchase treatments such as aromatherapy massage, holistic massage, and bespoke essential oil blends. They can also be across our product range like diffuser blends and more. Give the gift of wellness today!
  • What are the terms and conditions for HOLISTICA gift cards?
    HOLISTICA gift cards are subject to the following terms and conditions: · Gift cards can be used to purchase any of the treatments offered by HOLISTICA. · Gift cards cannot be used to purchase additional gift cards or in conjuntion with any other offer or promotion. · Gift cards are non-transferable, non-refundable and cannot be exchanged for cash. · Gift cards are valid for 12 months from the date of purchase. · Any unused balance will not be refunded or credited. · Gift cards that are are lost, deleted or purchased with an error in the recipients contact information will not be replaced or refunded.Yes
  • Do you offer gift cards for aromatherapy services?
    Yes, HOLISTICA offers gift cards for aromatherapy services. Our e-gift cards can be redeemed towards any of our individual treatments, including holistic massages, aromatherapy massages and consultations for bespoke essential oil blends. You can purchase e-gift cards online via this link: If you have any questions, please send us a message via our contact form.
  • How do I redeem a HOLISTICA gift card?
    To redeem a HOLISTICA wellness gift card, simply visit our treatments page, click the 'Book Here' button on your treatment of choice and enter the gift card code during the checkout process. Once your code is validated, the value of the gift card will be applied towards your purchase.

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New therapies and treatments will be added and clinic locations will be updated as and when they become available.


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